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Outreach
- State and Community Service
at the Andrew Young School of Policy Studies
Outreach is an essential part of the mission of the Andrew Young School. Faculty, research associates and graduate students were heavily involved in Georgia and in the Atlanta region, in all manner of ways. We developed and implemented training programs, carried out applied research projects, spoke at public and private meetings, worked directly with government officials in evaluation of policy options, and served on boards of non-profit agencies. We tried to help make better policy in our state, and believe we added value in many areas. The following listing shows the very great breadth of our state and community service.
Andrew Young School
participated in planning for the The Coca Cola Diversity Training Program kick-off dinner, September 25. Funded by a $1.5 million grant from the The Coca Cola Company, the training program is operated by the Atlanta-based American Institute for Managing Diversity in conjunction with the Andrew Young School of Policy Studies. The program is designed to build diversity management skills and capabilities of leaders from various Atlanta community sectors so they can leverage diversity and further the missions of the organizations they lead. Ronni French and Avani Raval coordinated the event, and Associate Dean Robert Moore was a participant in the first class.
with Coca Cola Enterprises, hosted the first annual Coca-Cola Leadership Conference, September 29, 2001. Approximately 90 high school senior class presidents from around the state gathered to develop leadership skills and learn the importance of community involvement. Ambassador Andrew Young made opening remarks, David Van Slyke served as the moderator, and Ronni French and Avani Raval coordinated the event. Speakers included a representative from the Governor's Office, Dr. Michael Mescon, Johnetta B. Cole, President Emeritus, of Spelman College and featured speakers from companies such as Bell South Corporation, Hands on Atlanta, WHTA, HOT 97.5, Hispanbiz. com, The Atlanta Coca-Cola Bottling Company, National Youth Connection, and Morehouse College.
participated in "Spr'all Come On In - Local and Comparative Perspectives on Managing Atlanta's Growth," sponsored by The Georgia State University Law Review and The Andrew Young School of Policy Studies Fiscal Research Program, Georgia State University, February 1, 2001.
presented "Tax Reform" to the Rotary Club of Atlanta, March 19, 2001.
participated in the judging of presentations for the Coca Cola Diversity Training Program.
presented "The Impact of Tax Policies on State and Local Budgets"
at the Georgia Municipal Association Fall Policy Conference in Atlanta,
Ga., October 2, 2001.
, Kelly D. Edmiston, David Sjoquist and Sally Wallace briefed the Georgia House Appropriations Committee on the state's economic outlook, August 2001.
has been invited to attend The Atlanta Regional American Assembly meetings, Callaway Gardens, Ga., Feb. 24-26, 2002.
served as member of the Council of Volunteer Administrators of Metro Atlanta.
served on the Board of Directors for the Clayton Collaboration Authority. Funded by Family Connection, the Collaborative is working to improve the quality of life for children, youth and families in Clayton County.
served on the Board of Directors of the Fernbank Science Center's "Centennial of Flight" program that will commemorate the 100th anniversary of the Wright Brother's first flight with several activities during the year 2003.
served on the Program Planning Committee, and presented "Insurance and Care for Georgians at the End-of-Life" at the 3rd Annual Conference on Improving End-of-Life Care in Georgia, June 2001.
presented "Improving Long-Term Care Services in Georgia" at the Georgia Nursing Home Association, May 2001.
presented "Hospital Issues Related to Improving Long-Term Care Services" at the Georgia Hospital Association, June 2001.
served on the Drug Utilization Review Board Ad Hoc Subcommittee of the Georgia Department of Community Health.
developed (with Glenn M Landers et. al.) with GPTV and the Georgia Collaborative
to Improve End-of-Life Care, the television documentary, "Final Choices:
Changing a Culture," recipient of a Southeastern Emmy Award, a National
Headliner Award, and a Georgia Association of Broadcasters Award in 2001.
and Susan Laury established and (Susan) implemented the Environmental Protection Division (EPD) water auction, March 16-17, 2001. In preparation, trial runs were conducted seven locations in Southwest Georgia, January 26-27, 2001.
presented at monthly Board Meetings at the Flint River Water Center.
served as coordinator for the "The Environmental & Experimental Economics Forum."
served as member of the Georgia Environmental Technology Consortium.
served as member of the Advisory Committee for the Georgia Greenhouse Gas Program.
served as member of the Advisory Team of Georgia negotiators for compacts on the ACT and ACF River Basins.
presented extensively in the community regarding his economic forecasts: Georgia Indo-American Chamber of Commerce (keynote), Keynote Address to Indian Professional Network (keynote), Institute of Management Consultants (Atlanta Chapter), Carpet and Rug Institute in Dalton, January 2001; Society of Financial Professionals (Atlanta Chapter), Dunwood Rotary Club, AJC (roundtable), World Trade Center, Entrepreneur's Roundtable, February 2001; GSU Alumni group, Risk Insurance Conference (keynote), Atlanta Development Group (keynote), March 2001; TCN (Richard Bowers) Real Estate Conference, North Fulton Chamber of Commerce, PMA Insurance Group, Appraisal Institute of Atlanta, April 2001; Atlanta Economics Club (keynote), Human Resources Roundtable, GSU Alumni group, NY, May 2001; Georgia Tech Executive Roundtable (keynote), July 2001; Yancey Bros. annual budgeting meeting, AH Enterprises annual meeting, Festival of India function, Graduate Business Association of Robinson College, August 2001; Commerce Club Function, Cherokee Town Club (keynote), CB Richard Ellis officials, Small Business Development Center's class, GSU Alpharetta campus (lecture), September 2001; ING Life Insurance group, Atlanta, Atlanta Metro Chamber of Commerce (board briefing), AirGate PCS in Charleston (board briefing), School of Accountancy (board briefing), Atlanta Society of Financial Analysts, 2001 Fall Decision Makers Conference in Atlanta, AOCFI in Cape Cod, 191 Club function, October 2001; Equity Office Property seminar, Marketing Roundtable (GSU), TIE (IndoUs Business Group), Catalyst Magazine event (keynote), November 2001; Richard Bowers group, Atlanta Metro Chamber of Commerce (board briefing), GSU Foundation Investment Committee (board briefing), December 2001.
discussed "Constraints on Atlanta Metro Growth" at the Quarterly Forecasting Conference, Economic Forecasting Center, J. Mack Robinson College of Business, Georgia State University, August, 2001.
spoke on the economic impact of the September 11 attacks at a public symposium sponsored by the Delta Sigma Theta and Zeta Tau Alpha sororities at Georgia State University, September 2001.
participated in meetings with state and local government officials, including the Governor's Office, the Office of Planning and Budget, the Department of Industry, Trade, and Tourism, the Department of Revenue, the state legislature, and the Augusta, Ga. Chamber of Commerce on issues of the Georgia economy, economic development, tax policy, and other issues of importance to the state.
see also Roy Bahl.
see Nancy A. Norton.
served as member of the Technical Advisory Committee of the Georgia Rural Development Council.
consulted on a regular basis with the Office of the Governor and the Governor's Office of Planning and Budget, the Georgia State Senate Appropriations Committee, the Georgia State Senate Research Office, and the Office of Lieutenant Governor in regards to budgetary and policy issues.
served as Co-President and member of the Board of Directors of the Atlanta Young Singers of Callanwolde, a children's choir based at the DeKalb County Callanwolde Fine Arts Center.
supervised the Cuthbert, Georgia auction site for the state of Georgia's irrigation water rights auction, March 2001.
met with Harvey Young, Coordinator of Georgia's Greenspace Program (Dept. of Natural Resources), to explore ways in which AYSPS researchers could help make the state's open space acquisition program more effective, October 2001.
represented the Andrew Young School at the opening of the Coastal Waters Policy and Planning Institute at Georgia Southern University in October, at Georgia's Department of Natural Resources Environmental Criteria meeting for water policy in October, and at the Jimmy and Rosalynn Carter Partnership Award for Campus-Community Collaboration ceremony, November 2001.
served as staff member of Georgia Governor Barnes' "Closing the Gap Commission."
see also Benjamin P. Scafidi, Jr.
see also Erdal Tekin.
served on the Aviation Resources Group for the Atlanta Regional Commission (ARC).
served as GSU representative in the Southeastern Transportation Center (STC), one of 10 regional centers established by the U.S. Department of Transportation (DOT).
served as GSU representative at the "Transportation Research Needs" conference hosted by the Georgia Department of Transportation and the Georgia Transportation Institute, November 8, 2001.
served on the boards of the Community Housing Resource Center, the Metropolitan Atlanta Crime Commission, Operation PEACE, the United Way Fulton Advisory Board, and Kids Voting Atlanta.
convened the local planning committee for the National Roundtable of the American Humane Association held in Atlanta in 2001.
participated as a Principal for A Day in the Life program, sponsored by the Metro Chamber of Commerce.
served as member of the Technical Advisory Group on the Atlanta Regional Commission's long-range population and employment forecasts.
presented "Residential Mobility, Migration, and Georgia's Labor Force" to Terry Gandy of the Georgia Office of Planning and Budget, summarizing a report she completed previously for OPB through the Fiscal Research Program.
provided her operational definitions of telework to the International Telework Association and Council, for use in their request for proposals to conduct a national survey of workers.
served as a member of the Office of School Readiness Indicators Advisory Panel coordinated by the Georgia Office of Education Accountability.
see also Erdal Tekin.
serves as member of the Board of Directors of the Georgia Partnership for Excellence in Education.
served as member of the Georgia P-16 Council, a council formed by the Governor of Georgia in 1995 to help improve the academic achievement of students at all levels.
served on the State of Georgia Research and Assessment Committee.
responded to a request for information from Carol Honaker from GA Power related to the modeling of labor supply behavior.
is editor of the bi-monthly newspaper, HR Atlanta (circulation of 10,000).
served as President, Atlanta chapter Industrial Relations Research Association.
served as Member of the External Advisory Board, Gwinnett County Human Resource Department.
served as Member of the "HR Excellence Award Committee," Society of Human Resource Management-Atlanta chapter.
presented "The New Employment Relationship" at the Annual Forum Conference of the Atlanta Compensation Association, October 4, 2001.
attended fundraising and leadership seminars at the Georgia Center for Nonprofits, April and July 2001, and attended their Nonprofits Summit in July 2001.
attended the Regional Leadership Foundation-GPTV Chattahoochee forum planning meeting. April and July 2001.
attended the Atlanta Partnership for Regional Livability meeting, September 2001.
attended the Regional LINK (Leadership Involvement Networking & Knowledge) Conference, in which participants toured Atlanta regional areas to observe improvements, need for change, and recent developments, April 2001.
served on the Drug Utilization Review Board Ad Hoc Subcommittee of the Georgia Department of Community Health.
reviewed and provided comment on the draft Indigent Care Trust Fund Provider Manual for the Georgia Department of Community Health.
see also James P. Cooney, Jr..
organized and directed the EPD Irrigation Reduction Auction, January - March, 2001.
see also Ronald Cummings.
served on the University System of Georgia Domestic Partners Benefits Committee.
served as facilitator for the Georgia Community Rehabilitation Leadership Forum, Macon, Ga., May 10 and November 7, 2001.
taught an executive level course, MBA 8231 "Economics for Managers," at Scientific Atlanta.
collaborated with the Carter Center in preparing an unsolicited proposal to USAID for an Academic Partnership in Support of Sound Public Policy and Good Governance in Pakistan. He also worked with Shelley McConnell and Jennifer McCoy of the Carter Center regarding Latin American initiatives in Ecuador and Peru.
, James Alm, and Roy Bahl met
with Susan Allen Nan and Tom Crick of the Conflict Resolution Program
at the Carter Center concerning Carter Center and AYSPS programs in the
Aceh region of Indonesia, possible models of transparent revenue sharing,
regarding oil in Sudan, and an update of ongoing work in East Timor, July
27, 2001.
attended by invitation the Regional Leadership Foundation's week-long "Regional Leadership Institute" (RLI). Many business and community leaders gathered here for this event to explore opportunities together and to develop their leadership skills and interact, St. Simon's Island, Ga., September 2001.
participated in meetings with leaders and groups throughout the community regarding Research Atlanta projects, including: Lisa Cremin of Arts Think Tank, January; Beauchamp Carr (January) and Beauchamp Carr and Shelton Stanfill (March) at the Woodruff Arts Center to discuss possible next steps as a follow-up to the Arts Study; Dennis McConnell of the Metro Atlanta Homebuilders Association regarding possible Research Atlanta assistance with information pertaining to the value of housing to the City of Atlanta compared with the cost of permitting; Tom Weyandt from the Atlanta Regional Commission, March; Larry Leibross from Leadership Atlanta and John Hoyle from GPTV regarding future collaborative forums; Lesley Carroll, Board member of the Shakespeare Festival, May; Arts Think Tank at the Carlos Museum to discuss follow-up to Arts study, May; Eric Meyer, Regional Business Coalition, for our ideas and input for their strategic planning process, November; Leon Eplan of Atlanta Partnership for Regional Livability (PRL) regarding possible collaborative work for a project on Affordable Housing; and Ken Gillette, Acting Deputy Director of Parks, City of Atlanta, regarding potential research needs for a proposed Green Space study.
participated in various community events, including: Arts Study Forum, held at Ga. Pacific, sponsored by Arts Think Tank, January; Chamber of Commerce Annual Meeting luncheon, January; Georgia Assembly of Community Arts agencies workshop sponsored by the Georgia Council for the Arts, May; CAP Annual Meeting Breakfast, May; reception honoring the service of City of Atlanta, Chief Operating Officer, Larry Wallace, May; and a candidates forum on the Arts held at the Center for Puppetry Arts, November 2001.
participated in a follow-up meeting of the Mayor's Race Relations Task Force at City Hall, January 2001; and in a meeting of the Mayor's Race Relations Task Force at City Hall, March 2001.
served as speaker at Trinity Presbyterian Church's issues forum series in preparation for City elections, November 2001.
served as speaker at the downtown Kiwannas Club that meets at the Capitol City Club, Chaired by P.S.C. Commissioner Bobby Baker, November 2001.
participated in the Regional Leadership Institute held at St. Simons Island, Ga., November 2001.
participated in nonprofit workshops with the Community Foundation and the Georgia Center for NonProfits, Spring 2001.
participated in the LINK (Leadership Involvement Networking & Knowledge) Tour, a trip in which Atlanta community business leaders go to cities that have had interesting innovations or programs implemented, and observe how they function, May 2001.
Graduate students in PAUS 8321, "Economic Development Policy and Planning," worked on applied economic development projects for area organizations, including Central Atlanta Progress; Fulton County Economic Development Department; Atlanta Chamber of Commerce and the Georgia Department of Community Affairs.
presented at the Institute for Community Health System Development, Georgia Health Policy Center, Atlanta, Ga., July 16-20, 2001.
presented "Rural Health in Georgia" at the 4th Science in Savannah Symposium, "A Continuum of Cancer Care," Armstrong Atlantic State University, Savannah, Ga., October 19, 2001.
served as Vice-Chair of the City of Atlanta Urban Design Commission.
served as member of the Board of Directors for Easements Atlanta, Inc.
, Virgil J. Norton*** and David Eichenberg regularly answer questions from local news reporters, farmers, business people, and others regarding water issues in the area and the state, in conjunction with the Flint River Water Planning and Policy Center.
and Virgil J. Norton attended and made presentations at GA Southern University during the coordinating session held in Statesboro for the development of the Coastal Rivers Water Planning and Policy Center.
, Virgil J. Norton*** and David Eichenberg meet regularly with individuals from USGS, USF&WS, GAEPD, UGA, USDA, the Corps of Army Engineers, and numerous other state and local organizations/agencies to attempt to develop cooperative programs, and to inform them about the water policy centers.
see Nancy A. Norton.
(with Brian S. Armour and Jeff Etchason) presented "State Level Evaluation of the Quality of Medical Care" at Blue Cross, Blue Shield of Georgia, September 27, 2001.
served as evaluator for the Metro Atlanta Partnership for Visual Arts and Learning (MAP) teacher professional development program.
served as evaluation Team Member for Evaluating the Implementation of Georgia's P-16 Teacher Quality Plan.
served as founding Co-Chair of the Atlanta area Evaluation Association Communications Committee, a regional affiliate of the American Evaluation Association; served as a founding member of the Atlanta area Evaluation Association Finance Committee; played an integral role in developing the affiliate by-laws; served as founding Editor of the Atlanta area Evaluation Association which has involved the development of a quarterly newsletter and involvement with all aspects of affiliate website development; and was elected as an Atlanta area Evaluation Association Officer for the coming year.
presented "A Year in Review: Evaluation Research Findings for the Metro Atlanta Partnership for Visual Arts and Learning (MAP)" to the MAP partners and the High Museum of Art, Winter 2001.
participated as an Assessor-in-Training for the Georgia Oglethorpe Award Board of Assessors. The Oglethorpe Award was established in 1997 as the highest level of state recognition for an organization's performance excellence in Georgia. The assessment process builds on the Malcolm Baldrige National Quality Award criteria. As a volunteer assessor, Mark contributed over 300 hours in the evening and on weekends toward the assessment of an award applicant.
wrote a report on "Understanding Parents' Choices about the Care and Education of Pre-School Children," for the Office of School Readiness.
wrote a report "Quality-Adjusted Price Indexes for Four-Year Colleges" (with Amy Ellen Schwartz) for the Bureau of Labor Statistics (BLS). The BLS is now employing our methodology to correct the Higher Education Component of the Consumer Price Index.
wrote a report and presented "Are Small Urban Centers Magnets for Economic Growth" (with William Joseph Smith and Mary Beth Walker) for the Georgia Office of Planning and Budget.
wrote a report on "The Status of the Georgia Teaching Force" (with David Sjoquist and Catherine Freeman) for the Georgia Professional Standards Commission.
wrote a report "An Analysis of the Impacts of Pre-K Curriculum Choices and Organization Types on Short-term Children's Outcomes," (with Gary T. Henry and Craig S. Gordon) for the Georgia Office of School Readiness.
made a presentation to the Georgia Office of Planning and Budget on education policy.
and Catherine Freeman (with Stan DeJarnett, Associate Superintendent of Morgan county (Ga.) Public Schools) presented "Local School Flexibility within an Accountability System" to Governor Roy Barnes as a part of his education reform commission.
served as pro bono consultant to the Atlanta Sports Council, assisting in the analysis of economic impact of various sports events in the Atlanta metro area.
served on the Board of the Atlanta Regional Commission.
served on the Board of Directors of the Atlanta Urban League.
served on the Board of Directors, the Executive Committee, and as Chair of the Research Committee, for Kids Voting- Georgia.
served on the Regional Development Council for Region 3, Georgia Department
of Community Affairs.
served on the Executive Committee of the Urban Land Institute--Atlanta
District.
served as Co-chair of the Tax Committee, Georgia Electronic Commerce Association.
provided background research on issues for Anne Fauver, candidate for Atlanta City Council, and Shirley Franklin, candidate for Mayor of the City of Atlanta
see also Roy Bahl.
see also Erdal Tekin.
served as presenter and discussant of "Access Georgia: Rural Health Initiative" for a Rural Health Symposium sponsored by the Philanthropic Collaborative for a Health Georgia, Macon, Georgia, August 22, 2001. Attendees included the Department of Community Health Commissioner, Office of Rural Health Leadership, foundation representatives, local elected officials, economic developers, and other community stakeholders.
served as presenter and moderator for "The 100%/0 Campaign: Improving Access to Care and Decreasing Health Disparities" at the Family Connection Conference, Jekyll Island, Ga., October 22, 2001.
presented to numerous community groups across Georgia - including elected officials, health care providers, clergy, business leaders, and patients - working to strengthen and improve their local health care systems. Presentations included "Keys to Success" for network development, findings from community health needs assessments, and strategic planning results.
(with Patricia Ketsche, Lauren Waits, Craig Gordon, Laura Henderson, Bentley Ponder, Catherine Freeman, and David Sjoquist) prepared the report entitled "Children at Risk," August 29, 2001.
served as a member of the Technical Advisory Committee (TAC) to the Georgia Rural Development Council. The TAC is composed of researchers from multiple state universities and private organizations who provide information and reports for the Council's development of their strategic plan and deliberations on their policy agenda.
participated in the Georgia Quality Growth Partnership, which was formed to meet the need for numerous private and government organizations to coordinate their efforts at promoting "quality growth" approaches in the state. The Partnership was initiated by the Georgia Department of Community Affairs (DCA) and the Atlanta Regional Commission (ARC) in March 2000, and has since grown to more than thirty organizations. Jeanie Thomas also serves on the Legislative Committee of the Partnership.
monitored tax incentive legislation during the 2001 session of the Georgia General Assembly.
served on the board of the Georgia Economic Developers Association (GEDA)
as chair of the Research committee. GEDA is the 1000+ member association
of economic development leaders across the state.
served as member of the Governor's Commission on Child Support.
wrote "Social Services Plan: An Opportunity for Collective Action," for the Atlanta Journal-Constitution, A8, February 6, 2001.
served as member of the Atlanta Journal-Constitution nonprofit editorial advisory board.
served as member of the Affiliate Board Education Committee of the Georgia Court Appointed Special Advocates, Inc.
spoke at the January luncheon meeting of the National Society of Fundraising Executives with Alicia Philipp regarding the charitable giving project, January 22, 2001.
presented the Charitable Giving Study Results to the board of directors of the Community Foundation for Greater Atlanta on January 23, 2001.
served as speaker at an all day session at the Georgia Power Auditorium hosted by the Georgia Center for Nonprofits on Individual Philanthropy in Georgia, July 19, 2001.
presented to and consulted with the Illinois Department of Transportation on their Strategic Management activities, May 15-17, 2001.
served as Dinner Plenary Speaker at the Georgia Society for Association Executives Annual Conference Retreat, Calloway Gardens, Ga., October 18, 2001.
met with Scott Geller of TechBridge, Alicia Phillip, Tom Lynch, and Luba Brock, Chair of the Technology Association Group Foundation about nonprofit technology issues, and philanthropic giving and attitudes among technology leaders & entrepreneurs, February 14, 2001.
consulted with the TechBridge Organization on Philanthropy and Technology. Designed a survey that examines the giving and volunteering patterns of individuals working in private technology firms. Designed a second survey for TechBridge and the Georgia Center for Nonprofits on the technology infrastructure and capacity of nonprofits and their actual needs.
(with John Thomas, Judith Ottosson, Christopher Horne, Lloyd Nigro, Janet Johnson, and Sally Fowler) submitted letter of intent to Hands On Atlanta regarding a program evaluation grant application being submitted to the McArthur Foundation to evaluate the City Cares Citizen Academy Program. The initial meeting was on August 6, 2001, and the letter of intent was submitted on August 31, 2001.
provided pro-bono consultations to the Jewish Home of Atlanta on strategic planning for elder care issues, July-October 2001, presenting the initial strategic planning scan report to the board of directors of the William Bremen Jewish Home on October 19, 2001.
met with Richard Reinhard, President of Central Atlanta Progress (CAP),
to discuss collaboration between CAP and the AYSPS Nonprofit Studies Program,
December 19, 2001.
met with Norman Nablan and Mary Anne Aiken of Salomon Smith Barney regarding possible collaborative efforts targeted at providing a one-day seminar on nonprofit financial management, October 3, 2001.
held extensive meetings with nonprofit community leaders to explain the mission and vision of the AYSPS nonprofit studies program. Those leaders included: Alicia Philipp (President, The Community Foundation for Greater Atlanta), Martin Lehfeldt (President, Southeastern Council on Foundations), Jamil Zainaldin (President, Georgia Humanities Council), Karen Beavor (Executive Director, Georgia Center for Nonprofits), John O'Kane (Senior Vice President, Coxe Curry & Associates), Bill Bolling (Executive Director, Atlanta Community Food Bank and Chairman, Regional Leadership Foundation), Michelle Nunn (Executive Director, Hands On Atlanta), Mark O'Connell (President, United Way of Metropolitan Atlanta), and James Moody (Executive Director, Georgia Society of Association Executives).
presented “Using Individual Level Charitable Giving Data to Develop Fundraising Strategies and Cultivate Donors” at the session, "Strategies to Increase Giving from Individuals," at the Georgia Center for Nonprofits, Atlanta, Ga.
has been invited to speak on philanthropy, social capital, and venture philanthropy to the Atlanta Phi Betta Kappa group, April 25, 2002.
worked with the Georgia Municipal Association and the Association of County Commissioners of Georgia on intergovernmental fiscal issues.
see also Roy Bahl.
conducted training sessions on "The Evolution of Emergency Management" and "Aviation Disaster Response" for the Atlanta-Fulton County Emergency Management Agency, May 25 and June 1, 2001.
made a presentation on "The New Terrorism" to the residents of Huntcliff-Summit in Norcross, November 20, 2001.
is an active member of Amnesty International - USA and regularly contacts foreign governments when human rights violations are uncovered or suspected.
serves on the board of directors of the Family Assistance Foundation,
a nonprofit foundation that helps airlines comply with the provisions
of the Aviation Disaster Family Assistance Act of 1996 through a pooling
of resources and volunteers to assist victims and their families.
